Examiner-Ready Documentation on Every Refund
Every action logged. Every state rule applied. Every dollar Verified.
Compliance Without Compromise
Veritas developed a proprietary compliance platform specializing in ancillary product cancellation and servicing and it's applied to every assignment in our system of record.
Proprietary. Purpose-Built. Applied to Every Account.
Our compliance engine isn't licensed from a third party or borrowed from another platform. It was custom-built from the ground up, mapping state-specific cancellation triggers, refund methodologies, timing requirements, and documentation standards across all 50 states. Every assignment placed within the Veritas system of record runs through this framework automatically.
Having a Policy Isn't the Same as Having the File
Four places where refund programs pass on paper and fail under examination.
| Policy Is Not Process | The Tightest Clock Wins | The Handoff | Volume |
|---|---|---|---|
| Examiners ask for the account-level record. Most lenders can produce the policy. | A single national service level is compliant in most states and late in a handful. The handful is the finding. | Your process ends where the administrator’s begins. Your obligation does not. | Subprime delinquency at 6.65%. Every termination is another record you either have or you do not. |
50 States. One Rules Engine.
Four dimensions, fifty jurisdictions, resolved per account.
| What Varies | How the Engine Resolves It |
|---|---|
| Refund deadline | Per-jurisdiction clocks, tracked from the triggering event on each account rather than from file receipt. |
| Calculation method | Calculated according to state law and federal guidelines. |
| Borrower notice | Generated where required, suppressed where not, logged either way. |
| Record retention | Set per jurisdiction, and reflected in what the export returns. |
Compliance · Rules Engine
One Account In.
The Right State Rule Out.
One account
Product type, contract structure, borrower state.
50-state rules engine
Deadline · calculation method · borrower notice · record retention
Correct treatment
Applied automatically, logged as an action.
Shows coverage without asserting any state rule.
Every Action, Logged
"If a regulator arrives tomorrow, you hand them a report, not a spreadsheet."
| Action Logging |
Audit-Ready Export |
Compliance Monitoring |
Legal Framework |
|---|---|---|---|
| Initiation, quote, outreach, status change, receipt. Timestamped, with an actor. | One click for internal audit, exam, or diligence. | Enforcement shifts reach your process, not only your inbox. | Fully customized and integrated within the Veritas portal. |
Compliance · Audit Trail
You Hand Them a Report, Not a Spreadsheet
With and Without Veritas
| Without | With Veritas |
|---|---|
| Cancellations initiated by hand, if at all | Automatic on every qualifying termination |
| Nothing to show when an examiner asks | Full action trail, exportable on demand |
| Dealer disputes go unresolved | A named team owns every dispute to resolution |
| Typically under 40% of eligible dollars claimed | Systematic claims, tracked per account |
| State variation lives in a spreadsheet | 50-state rules engine, applied per account |