Every Dollar.
Verified.
Veritas is the purpose-built managed service that helps auto finance lenders cancel GAP waivers, vehicle service contracts, and other ancillary products handled correctly the first time, on time, and in line with each borrower’s contract and state law.
In aftermarket refunds go unrecovered annually
Manual processes, inaccurate quotes, and dealer non-compliance are costing lenders billions. The CFPB is watching and enforcement is accelerating.
Inaccurate Cancellation Quotes
Third-party calculators misinterpret contract terms, miss cancellation fees, and pull outdated data, leading to overpayments and underpayments.
Dealer Non-Compliance
Dealers go dark or fail to initiate cancellations. Without automated tracking, these dollars vanish.
Regulatory Exposure
42 states place cancellation responsibility on the lender. Non-compliance means regulatory action, fines, and reputational damage.
Manual Process Overhead
Internal teams spend hours per account on phone calls, faxes, and spreadsheets, time that should be spent on lending.
A Clear Path From Account to Resolution
Veritas manages the full ancillary product cancellation lifecycle, so your team does not have to stitch it together across systems and spreadsheets.
Ingest
Automated ingestion of your terminated account data via secure API, SFTP, or portal upload. Account-to-product matching across 600+ providers, validated and enriched in real time.
Verify
This is where most competitors go wrong, and where Veritas is built to be different. Rather than accepting a third-party figure at face value, Veritas validates each calculation against the terms of the product contract and the requirements of the applicable state.
Initiate and Document
Veritas initiates the cancellation with the provider, tracks status through completion, and follows up on anything that stalls. Every step is recorded: the initiation, the validation, each outreach attempt, status changes, and the outcome. Veritas keeps each account moving and keeps you informed the entire way.
Reporting
At any point, you can export a complete, audit-ready record for internal review, a regulatory examination, or client reporting.
One Program, Every Jurisdiction.
Cancellation rules vary by state. Timing, calculation methods, documentation, and notice requirements all depend on where the borrower, dealer, or administrator is located. Vehicle service contract refunds are available in every state, while GAP waiver requirements differ by jurisdiction and continue to evolve. Veritas maintains configurable rule sets so each cancellation follows the framework that applies to it. Lenders operating across dozens of states get uniform handling without tracking requirements in spreadsheets.
Nearly a Century in the Auto Industry
Veritas is not a general-purpose vendor that recently discovered this space. The team behind the platform brings 75 years of experience in automotive finance and F&I operations. That depth is the reason the calculations hold up, the provider network is broad, and the compliance posture is defensible. When the rules shift, as they regularly do, experience is what lets a program adapt without breaking.
Every action Veritas takes on an account is logged, timestamped, and ready for review. In an environment where federal and state regulators are paying close attention to ancillary product practices, a complete and defensible trail is not a nice-to-have. It is the difference between a routine examination and a difficult one.
Full Action Logging
Cancellation initiations, calculation validations, outreach attempts, status changes, follow-up escalations, and confirmed outcomes are all documented.
Audit-Ready Export
Every record is exportable on demand for internal audit, regulatory examination, or client reporting, with no manual assembly.
Regulatory Confidence
Lenders gain assurance that their ancillary product cancellation program can withstand scrutiny from regulators, auditors, and diligence teams.
What You Get With Veritas
Confidence That You Are Compliant
Every cancellation aligns with the applicable contract terms and the rules of the relevant jurisdiction. You get a program you can defend to an examiner, an auditor, or a diligence team, without assembling it by hand.
Accuracy You Can Trust
Calculations are verified against the actual product contract, not estimated or inherited from a third party. That closes the exact gap regulators have called out while protecting borrowers and your balance sheet.
Speed Without the Long Implementation
Purpose-built ingestion channels mean onboarding takes days, not months. Within 30 days of engagement, the program is live and producing results.
Reach Across 600+ Providers
Veritas connects to more than 600 ancillary product administrators, so accounts are matched to the correct provider automatically, and fewer cases fall to manual exception handling.
A Complete, Exportable Record
Every action is logged and timestamped. When someone asks you to prove what happened and when, the answer is one export away.